Owner Handbook

Your Essential Owner's Guide

Welcome to our Owner’s Guide!


This manual is designed to provide you with a clear understanding of the policies, procedures, and practices that guide the management of your property. It’s your essential tool to grasp how we work together to keep your property in top condition. When used correctly, this document will strengthen our communication and make our relationship more transparent and robust. Additionally, we commit to updating this guide periodically to keep pace with legal and economic changes that may influence our business practices.


Thank you for choosing us to lease and manage your rental property. Your confidence in us means everything, and we are committed to proving that you made the right decision. This handbook is just one of the many tools we’ve developed over the years to align your expectations with our services and to effectively communicate how we manage your property.

We eagerly anticipate assisting you in every possible way and fostering a long-term relationship dedicated to serving your needs.

We think of you!

Download it now to start maximizing your real estate investment.

For more information, write to us!

Buying a Home

If you’re looking to buy a home, we want to help!

We have affiliated with a specialized home sales company, Chandelier Property Group with eXp Realty, focused on assisting our clients in buying and selling homes for both personal use and investment properties.

As a Referral from On The Mark, you’ll receive an automatic 0.5% DISCOUNT on Agency Commission!

If you’ll be moving out prior to lease end, AND you’ve chosen to work with Chandelier Property Group to purchase your new home, only the Early Termination Fee (3 mo of rent) applies.