Resident FAQ
What are the benefits of hiring a property management company?
Hiring a property management company can save you time and effort by handling tasks such as tenant screening, rent collection, property maintenance, and tenant communication. Additionally, a property management company can help maximize your rental income, ensure legal compliance, and provide peace of mind.
How do you handle tenant screening and selection?
We conduct thorough background checks on potential tenants, including credit history, rental history, employment verification, and criminal background checks. This helps us select reliable tenants who are more likely to pay rent on time and take good care of the property.
What services are included in your property management packages?
Our property management packages typically include tenant screening, rent collection, property maintenance and repairs, lease enforcement, financial reporting, and tenant communication. We can also customize our services based on your specific needs.
How do you handle rent collection and late payments?
We have systems in place for online rent payments and follow strict rent collection procedures. In the event of late payments, we communicate with tenants promptly and enforce late fees as outlined in the lease agreement.
What steps do you take to ensure property maintenance and repairs are addressed promptly?
We have a network of reliable contractors and vendors who can quickly respond to maintenance requests. Tenants can submit maintenance requests online, and we prioritize urgent issues to ensure the property remains in good condition.
How often will I receive financial reports and updates on my property?
We provide monthly financial reports detailing income and expenses, as well as any maintenance or repair costs. Additionally, we communicate with owners regularly to provide updates on property performance and address any concerns.
Send us more questions! We are here for you
