Tailored Property Management: Your Needs, Our Priority
We treat your property with the same care as if it were our own investment. Our property management services are designed to meet the needs of both landlords and residents in multiple areas. We tailor our services to your requirements to ensure you receive the highest level of service for your residential property or investment.
Thank you for choosing ON THE MARK PROPERTY MANAGEMENT to lease and manage your rental property. We appreciate your vote of confidence and will work hard to prove you made the right decision. This handbook is just one of the ways we’ve developed over the years to set your expectations for our relationship, and communicate to our owners how we manage their property. We look forward to assisting you in every way possible and a long relationship in serving your needs.
The purpose of this handbook is to communicate the policies, procedures, and practices that dictate how we intend to manage your property. It will serve as your guide to our management practices. Properly used, this document will enhance communication between us and make our ongoing relationship stronger and more transparent. The Owner’s Handbook will be updated periodically as we work to keep up with changes in the laws and economics that affect our business practices.
While the Tenants will typically be the ones requesting maintenance, as they are on the property daily, on occasion, an Owner has a need to request maintenance, and it would be submitted through your Owner Portal!, Just click on “Requests” tab in the left banner.
Financial Reports
You’ll receive a monthly Owner Statement with all the details of income and expenses for that month.
In addition, you have 24/7 access to many financial reports through your Owner Portal!
Buying a Home
If you’re looking to buy a home, we want to help!
We have affiliated with a specialized home sales company, Chandelier Property Group with eXp Realty, focused on assisting our clients in buying and selling homes for both personal use and investment properties.
As a Referral from On The Mark, you’ll receive an automatic 0.5% DISCOUNT on Agency Commission!
If you’ll be moving out prior to lease end, AND you’ve chosen to work with Chandelier Property Group to purchase your new home, only the Early Termination Fee (3 mo of rent) applies.